Frequently Asked Questions

• How quickly can we implement the AI agents?

  Most clients have their first agents up and running within 2-4 weeks. We recommend a phased approach, starting with Agents 001-003 to establish the foundation, then adding additional agents based on your specific business needs and priorities.

• Do we need to replace our current systems?

  No. Our AI agents are designed to integrate with your existing systems, not replace them. They work alongside your current tools and processes, enhancing their capabilities rather than requiring you to start from scratch.

• How much technical expertise do we need?

  None. Our implementation team handles all technical aspects of setup, configuration, and integration. For the RaaS and Usage-Based models, ongoing management is completely handled by our team. The Self-Managed option requires some technical capability within your organization.

• What happens if an agent can't handle a situation?

  Our agents are designed to recognize when a human touch is needed. In these cases, they can seamlessly transfer to a member of your team, schedule a callback, or escalate according to your defined protocols.

• What kind of ROI can we expect?

  Based on our pilot implementations, most clients see a positive ROI within the first 30-60 days. The specific return depends on your current operations, but our clients typically experience a 300-900% ROI within the first year.

• How are the Ai Agents trained on our business?

  We use a combination of industry-standard knowledge and company-specific training. During implementation, we gather information about your products, services, pricing, and processes to customize the agents to your specific business needs.

• Can we customize how the agents interact with customers?

  Absolutely. Everything from tone to terminology is customizable. We work with you to ensure the agents represent your brand voice and follow your preferred communication style.